1. Engagement
Standard charging rates must be agreed when registering with
Illuminate. Thirty days notice in writing must be given to Illuminate for any
changes to standard charge rates.
Standard working days are 12 hours, after which extra hours
are payable at the agreed rate. Working hours are based on departure from and
return to the Illuminate warehouse. If travelling direct to site, working hours
are based on arrival and departure time on site.
Terms must be agreed with your Illuminate contact for each
engagement and a purchase order issued.
2.Insurance
Freelance staff must be covered by their own liability
insurance. A current copy of the liability insurance certificate should be
submitted when registering with Illuminate. This should be updated as required.
3.Dress/ personal
Illuminate projects cover multiple event disciplines, and
all crew are expected to arrive in appropriate clothing that will allow the
work to be undertaken safely, comfortably and in accordance with Health and
Safety regulations.
Illuminate may supply branded clothing (hi-vis vests,
t-shirts and fleeces) to on site freelance staff. Please let your Illuminate
contact know if clothing is required at time of engagement.
Freelancers must have suitable safety footwear, hi-vis vest/
jacket, hard hat and gloves when working for Illuminate.
Illuminate request that where possible all clothing should
be black and have minimal branding. No competitors branding is allowed at any
time. For indoor and/ or corporate projects alternative show clothing may be
required.
4. Professional Conduct
The Company has developed strong customer and client
relationships and are known for being friendly, reliable and efficient. When
working for the Company you are the face of and an ambassador for us.
We expect a professional, respectable, helpful and polite
attitude when representing the Company and speaking or working with customers,
clients or their representatives. We expect you to act as a point of contact
and point of expertise and advise on any technical, procedural or customer
issues that may arise.
If a Freelancer’s conduct is deemed to be unacceptable by
the appointed Illuminate representative on site, eg the project manager, then we
reserve the right to remove the Freelancer from site immediately and cancel any
current and future agreements with that Freelancer. The Freelancer will be paid
for their time worked on that event up until the point they are removed but will
not be paid for any future work not undertaken because of their removal from
site.
5. Intoxicating Substances
The company operates a zero-tolerance attitude towards the
use or consumption of any intoxicating substances during working hours, such as
alcohol, drugs or other substances.
The use of prescribed and ‘over the counter’ drugs, that may
adversely affect your performance or behavior, must be reported to a Line /
Project Manager so that in the event of a reaction (or the requirement for you
to use or operate heavy machinery) the medication may be taken into account.
Should you not adhere to these requirements you will be
immediately asked to leave site / warehouse and your contract will be
terminated.
6.Vehicles
Freelance staff are required to supply a copy of their
driving license when registering with Illuminate and declare any penalty points
or driving convictions.
If any penalty points or driving convictions are received,
Illuminate should be informed as this information is required by the Illuminate
insurance policy.
Drivers are responsible for all fines, including parking
offences and congestion zone penalties and related costs. Where some types of
parking fines are not avoidable due to nature of work required, confirmation
must be made with your Illuminate contact that Illuminate will cover fines for
that project.
In the case of vehicle damage or an accident, an Illuminate
accident report form must be completed. Drivers may be liable for the excess
payable or the full amount of any damage if driving dangerously or under the
influence of drink or drugs.
7. Equipment
Illuminate and freelance staff must take care of all
Illuminate and sub-hired equipment. When de rigging and packing away equipment,
items should be returned in the correct flight cases.
Equipment is checked for loss and damage on return to
Illuminate following a project, and Illuminate and freelance staff are
accountable for the safe return of equipment on their jobs. Please notify your
Illuminate contact if equipment is known to be broken or missing so that the
appropriate action can be taken.
8. Travel Expenses
Travel expenses may be paid to freelance staff for travel
from home directly to a site if agreed in advance with your Illuminate contact.
9. PD’s/Food Allowance
All PD’s/ food allowances must be agreed with your
Illuminate contact and this will be added to your purchase order. This will
need to be charged to Illuminate on your invoice (as a separate line) at the
agreed rate.
PD’s/ food allowance are superseded by any onsite crew
catering arrangements made by Illuminate or our client.
10. Health and Safety
Everyone on site has a responsibility to:
Work safely and to take care of their own safety and those
personnel working alongside them. Everyone must be aware of and comply with any
legal and Health & Safety regulations relating to their work and must wear
appropriate safety clothing and equipment.
Familiarise themselves with the Illuminate H&S policy,
and any event specific documentation such as risk assessments and method
statements.
Attend the on site safety briefing before work commences.
11. Invoicing and Payment
When a job is booked with you, you will receive a
provisional booking confirmation. A purchase order will follow confirming that
booking.
All invoices and payment queries should be emailed directly
to accounts@illuminate.co.uk clearly stating the PO number.
Any invoices without a PO or not received within 60 days of
the event will not be paid.
Any unauthorised costs not included on the original PO will
not be paid.
Labour, PD’s and travel must be separate line items.
Invoices will be processed for payment within 30 day of
invoice date, subject to no discrepancies or queries.
